Working Student Customer Care (m/f/x)
- Sales & Marketing
- France
- Paris
Our growing Customer Care Team, based in Paris (Levallois-Perret), is looking for a new Customer Care Assistant. Our goal : guarantee and optimise our customer experience on our platform.
Shape the future of B2B with us
- Within the Customer Care team, your main missions are to assist customers in their use of our tools and to provide quality customer service, with relevant answers and advice
- You are responsible for the quality of the customer relationship on a daily basis and you do your best to provide relevant answers to our customers by phone or email
What we offer
- A varied job with exciting projects and the opportunity to contribute your own ideas
- With us, you can expect an established, traditional company with the advantages of a dynamic start-up culture: flat hierarchies, an informal culture and a great team spirit
- Hands-On Experience: Gain valuable practical insights in a real-world work setting
- Benefit from personal mentoring by experienced professionals
- Meal compensation cover at 60% by the company
This is how you can impress us
- You have excellent relational skills and are comfortable on the phone
- You have excellent writing skills
- You are meticulous and organised
- You are curious and have a great team spirit
- English is a mandatory language
You will be part of a team that’s motivated, multicultural (more than 10 nationalities are working together) and always looking to improve.
Within this position, you will be trained to use the following tools :
- Hubspot, SugarCRM, Jira, Office365…
We live and love diversity! That's why we signed the „Diversity Charter“ to promote equal opportunities and diversity in all its components. By signing the Diversity Charter we guarantee that all qualified applicants are considered for employment without regard to age, ethnicity, religion, sexual orientation gender identity or physical abilities. A culture of respectful interaction is deeply rooted in our corporate values and therefore we want every employee to feel included, accepted and valued. With over 50 different nationalities and more than 20 spoken languages among Visable’s workforce, we can already be proud of being a culturally varied and truly international company.
You can find more information about Visable here.
