Support
Support

Frequently asked questions

Visable

What is Visable?

Why was the Visable brand introduced?

What advantage do I get, as a customer, from the name change?

Are there any changes in my contract?

Is there any change to the invoice and my payment? Is there a new bank account?

Will I still get my MyStats, and will anything there change?

Has EUROPAGES been sold?

Will I get a new contact?

Will my contact information for customer service change?

Where can I find information about my contract in the future?

How will I benefit from another company profile on "Wer liefert was"?

Do I now have a special right of termination?

How will B2B purchasers find me in future?

Will my contract continue to be extended automatically?

Does anything change in the company profiles on EUROPAGES and "Wer liefert was"?

How will I access my dashboard in the future?

Will my booked online marketing services remain unchanged?

What happened to my personal data? Has it been shared?

Will the look of visable.com also change for B2B purchasers?

My contract

Does my existing profile or contract change with the products?

Can monthly payments also be made with Visable?

What payment options are available with Visable?

How can I cancel my contract with Visable?

How can I access invoices from Visable?

What are the cancellation notice periods for Visable?

Where can I view MyStats (statistics) for my company profile on EUROPAGES?

Can I cancel an order?

Can I edit an order?

Where can I find Visable’s terms and conditions?

Packages and services

Which advertising options are available at Visable?

Can I also register my company for free with Visable?

Why are company information details different?

Why can I not see detailed prices on the Visable marketplaces?

How do I register my company with Visable, and what is the cost of a company profile?

How do I register with one of your marketplaces?

“German Plus”: What advantages can the product offer me?

“German Plus”: What countries are covered?

"German Plus": how can I measure the success of "German Plus"?

“German Plus”: What are the contractual conditions?

How does the ranking work? How far up can I appear on the Visable Marketplaces?

What is behind the "Retargeting” online marketing service in the EUROPAGES marketplace?

What is the “Google Ads” online marketing service?

What is the "Top Ranking” online marketing service in the "Wer liefert was” marketplace?

What are the options regarding my profile’s coverage?

How many products can I enter in the "Wer liefert was" marketplace?

What can I do if I have queries about the web analytics tool from our partner etracker?

How can I gain additional presence in German-speaking countries with "German Plus"?

EUROGAGES and "Wer liefert was"

How do I register with one of your marketplaces?

“German Plus”: What advantages can the product offer me?

“German Plus”: What countries are covered?

"German Plus": how can I measure the success of "German Plus"?

“German Plus”: What are the contractual conditions?

“German Plus”: What services are included?

“German Plus”: What advantages can the product offer me?

"German Plus": How can I edit/update the company profile in "Wer liefert was"?

“German Plus”: How will I know that the company profile has been published on the partner websites?

"German Plus": What are the criteria for selecting your categories on "Wer liefert was"?

“German Plus”: How will my company profile be displayed on the foreign partner websites?

A new umbrella for "Wer liefert was" and Europages

You have been redirected to Visable.

The new home of our B2B marketplaces and online marketing services is live online. Discover even more ways to extend your reach on the internet at visable.com.