(Senior) Project & Process Manager CRM (m/f/x)

  • Sales & Marketing
  • Germany
  • Hamburg/Berlin/Paris

This position is limited to 18 months due to a parental leave replacement.

Shape the future of B2B with us

  • You define, implement and optimize processes within the customer lifecycle, especially the onboarding, retention and termination recovery phases. You will work closely with stakeholders from Tech, Product, Sales and Marketing
  • You manage external service providers and conduct internal trainings on customer processes
  • You drive the internationalization, standardization and automation of processes and are in regular exchange with our international employees
  • You monitor customer processes, analyze customer movements and develop measures to make processes more efficient and at the same time improve the retention of our customers

What we offer

  • The opportunity to shape the future of the online B2B business and build a European champion 
  • You can expect an established traditional company with the advantages of a dynamic start-up culture: flat hierarchies, relaxed, informal atmosphere and a great team spirit  
  • An agile and supportive environment where success is always a team effort  
  • With 30 days of holiday (+ Christmas Eve & New Year's Eve), flexible working hours and the possibility to work 3 days per week on a mobile basis, we want to give you an optimal work-life balance  
  • We promote your professional and personal skills with individual training opportunities (e.g. Visable Online-Academy & Trainings), regular feedback discussions and team-building measures  
  • Take advantage of our Workation offer and work where others spend their holiday

This is how you can impress us

  • You have in-depth knowledge and experience in project and stakeholder management 
  • You have a strong B2B and tech affinity 
  • You are proficient in MS-Excel and also experienced in the use of CRM tools
  • You are characterized by a structured way of working and analytical thinking
  • You are a team player and have an absolute hands-on mentality
  • You have very good German and English skills

We live and love diversity! That's why at Visable we promote equal opportunities and guarantee that all qualified applicants are considered for employment without regard to age, ethnicity, religion, sexual orientation as well as gender identity or expression and physical or cognitive abilities. A culture of respectful interaction is deeply rooted in our corporate values and therefore we want every employee to feel included, accepted and valued.
Apply now
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